1 hour ticket response
ServerAct’s team of techs is specialized in providing rapid answers to all your questions. We will examine your helpdesk ticket the minute it has been received and will respond with a solution within maximum 60 minutes after the technical support ticket submission. In reality, our average technical support ticket response time is 20 minutes.
A Top–Notch Tech Support Service
Each member of our customer care team has many years of experience in the website hosting world and the majority of them have been with us for at least 5 years. They are all ready to respond to all your requests in the most competent way possible.
An Intuitive Help Center Section
In the Website Control Panel you’ll find an intuitive Help Center section where you can get quick suggestions on how to use our services. You can see the answers to your inquiries in the F.A.Q. repository, see more details in the web hosting account administration articles or check out the how–to video tutorials.