Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour resolution warranty with all our website hosting packages, meaning that each advice inquiry you submit is going to be answered to in only 60 minutes max. Our support staff members are educated to speedily remedy any issue and to provide you with quick guidance on any situation that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us every time required. Our staff of professionals will undoubtedly be on the web for you 24x7x365 to reply to all your enquiries and to deal with any trouble you might have. You can open a support ticket from your Website Control Panel or send us an email whenever. Moreover, on working days, you could ring us or make use of the live chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel presents a broad knowledge base that is incorporated into all sections. In each part, you will find a Help control key that will load for you a variety of step–by–step tutorials on how to work with a certain element or accomplish a particular action. Additionally, we have created short training video tutorials that allows you to get a better idea of the Control Panel’s interface.