Website Migration

A: The web site migration service offered by ServerAct is entirely free of cost and consists of moving all your files, databases and emails from your current web hosting provider to your brand–new hosting account with us. We’ll also fine–tune all the settings needed for your web sites to be fully functional on our ultramodern cloud hosting platform.Our techs are fully capable of transferring just about any website. With years of practical experience behind their backs, they’re well–versed in the inner workings of our hosting platform, our Control Panel and all other widely used Control Panels. For them, transferring a custom web app with plenty of custom libraries is as easy as moving a plain WordPress–based blog.

A: We strive to perform all website migrations as quickly as possible. Nevertheless, we do not have a fixed time frame for website migrations. There are different facets that you have to take into account – the very size of your web site and the workload of our web site migration staff, etc. We constantly strive to accomplish each migration in under 48 hours. With smaller–sized websites, our team typically manages to finish within 24 hours.

A: We’ll require the login information for your current hosting provider’s Control Panel as well as the web site’s name (domain name).

A: User privacy is indeed one of our greatest concerns – that is why, both our payment page and our CP login page are secured with enterprise–level SSLs. We employ security measures, which include, but are not limited to: physical, digital and managerial procedures to protect the data that we receive on the Internet. And we’ve got a detailed and rigid Privacy Policy, which specifies the types of information that we collect.

A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your old hosting provider. When the migration is done, we’ll make certain that everything is functioning correctly and that the integrity of your data is not jeopardized prior to informing you that the migration is done. After that, we will instruct you how to move the domain over to your web hosting account with us and how to update the DNS records.

A: While we move your content, your hosting provider will not be aware of the migration at all. We will not get in touch with them in any way.

A: Yes. We support all regular Linux–driven hosting platforms. We do not support Windows–driven web hosting platforms, as we don’t offer Windows hosting services ourselves.Furthermore, we don’t support proprietary web site creation and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.